Privacy Policy
Last updated: April 13, 2026
RantAI ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use RantAI Agents ("Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
1. Information We Collect
We collect information you provide directly to us, information collected automatically through your use of the Service, and information from third parties.
Information you provide:
- Account registration data (name, email address, password)
- Profile information and preferences
- Payment and billing information (processed by our third-party payment provider)
- Content you create, upload, or transmit through the Service
- Communications you send to us, including support requests
Information collected automatically:
- Log data (IP address, browser type, pages visited, time and date of visits)
- Device information (hardware model, operating system, unique device identifiers)
- Usage data (features used, queries made, API calls, session duration)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the Service. Specifically, we use your information to:
- Create and manage your account
- Process transactions and send related information
- Respond to comments, questions, and requests
- Send technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities in connection with the Service
- Detect and prevent fraudulent transactions and other illegal activities
- Personalize and improve the Service
- Comply with legal obligations
3. Third-Party Services
We integrate with third-party services to deliver the Service. These include:
- OAuth Providers (Google, GitHub): When you sign in via a third-party OAuth provider, we receive basic profile information such as your name and email address. We do not receive or store your password.
- Payment Processors (Xendit, LemonSqueezy): Payment information is transmitted directly to our payment processors and is subject to their respective privacy policies.
- Analytics Providers: We use analytics services to understand usage patterns. These services may collect information about your use of the Service using cookies and similar technologies.
- AI Model Providers: Queries and content you submit to AI features may be processed by underlying model providers subject to their data handling policies.
4. Data Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who assist us in operating the Service, subject to confidentiality agreements
- In response to legal process or government requests, when required by law
- To protect the rights, property, or safety of RantAI, our users, or the public
- In connection with a merger, acquisition, or sale of all or part of our assets, with prior notice
- With your consent or at your direction
5. Data Retention
We retain your personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal purposes.
Aggregated or de-identified data that cannot reasonably be used to identify you may be retained indefinitely for analytics and service improvement purposes.
6. Your Rights (GDPR / CCPA)
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal information (right to be forgotten).
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing of your data for certain purposes.
- Restriction: Request that we limit the processing of your data.
- Opt-Out of Sale (CCPA): California residents may opt out of the "sale" of personal information, though we do not sell personal information.
To exercise any of these rights, please contact us at support@rantai.com. We will respond to all requests within 30 days.
7. Security
We implement technical and organizational measures designed to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include encryption of data in transit and at rest, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. Children's Privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by sending a notification to the email address associated with your account. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: support@rantai.com
RantAI
https://rantai.dev